Part I
The Volatility of Phrasing
Rewording the same buyer question changes roughly 50% of the recommended brands in an AI answer.
Take one buyer intent — “we need project tracking” — and phrase it two ways:
- “Project management platforms for agencies”
- “What project management tool should my agency use?”
Same need, different words — and about half the brands in the answer change.
~50%
of recommended brands change when the same question is reworded
Phrasing tests coverage: measure your visibility across multiple authentic buyer phrasings, not one “representative” prompt.

Source: Fractl research: “Where AI Recommendations Actually Come From”